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A cargo owner (A) entered into a contract with a contracting carrier (B) for the carriage by road of 20,000 kilograms of organic cane sugar. The sugar was stored in 20 large bags and carried in a container. The email correspondence between A and B included an instruction that the container's seal was to be broken only when supervised by A's quality control personnel. B contracted a subcarrier (C) to perform the carriage, but omitted the instruction.
